CHS Refund and Cancellation Policy

Citizens High School is confident you will be happy with your program. In the unlikely event, you should wish to discontinue, Citizens High School will refund your tuition according to the following refund policy which meets the refund policy published by the Distance Education Accrediting Commission. You may request cancellation in any manner, but a written request is recommended.

  • Refund Policy based on Per Course Price of $258 for a 16-week term for Online College or Career
  • Refund Policy based on Per Course Price of $198 for a 16-week term for Offline College or Career
  • Enrollment Fees are not refundable to students unless students withdraw during first 5 days after submission of the Enrollment Agreement.
  • CHS will refund 100% of any tuition received for any course not started by student (for online students, started means student accessed online course and there was faculty/student interaction; for Offline started means mailed CHS any module to be graded)
  • CHS will refund 100% of all monies received from a student during the first 5 days after submission of the Enrollment Agreement (including registration fee)

Total tuition will vary by student based on credits transferred in and the pace for completing courses.

CHS’s Total Tuition Charged is capped by the number of courses each student needs to take with CHS to graduate.

Maximum Tuition Cost per course is $258. If a student finishes the course faster than the 16 week window, CHS will only collect the payments for which the student has paid at time of completion or withdrawal.

For example, see the Total Tuition / Total Program Cost chart from the Online College 24 Credit diploma track below which is in the Student-Parent Handbook, Enrollment Agreement, and CHS’s Terms and Conditions for this respective program track:

Online College 24 Credit, One-time, $129, non-refundable registration fee due to CHS with submission of Enrollment Agreement. Installments of 129 per month, Student Enrolled in 2 courses concurrently, Up to 16 weeks per Course from start date of the course, Cancel anytime, CHS will refund based on 16 week time based DEAC refund policy while not charging any additional monthly tuition charges past the month of withdrawal, students can extend any 16 week period by 4 weeks for an additional monthly $129 tuition charge and if still not finished after 4 weeks of extension, students will be put on Student Academic Progress (SAP) hold and must request in writing why any further extensions would be warranted, at which time CHS will evaluate on a case by case basis.

Note to Students: Initial Enrollment Dates of 29th, 30th or 31st of any month will generate subsequent monthly billing dates of the 28th.

CHS will refund the student based on Total Tuition and Registration Fees (Total Program Cost) from the Chart above (which is provided to students prior to enrollment and after transfer credits are accepted) and the start date of the respective courses at time of the withdrawal request.

CHS’s Refund Worksheet is completed with all refund requests. Most students will owe CHS a month’s tuition, which CHS reserves the right to collect or waive at time of withdrawal, because student monthly installments are in arrears of month of service. Most cases of CHS owing and issue refunds stem from the students that withdraws within the first 5 days or the students that have paid ahead. All refunds are mailed within 30 days. It is important to note that CHS follows the DEAC time based refund policy percentages published for 16 weeks for full credit courses and 8 weeks for ½ credit courses.

See Refund Worksheet below:

See the sample worksheet below for a student that Enrolled in College Diploma Program Online (24 credits) that needed 6 credits with CHS to graduate.

In this example, the Enrollment Agreement and Refund Worksheet depicts:

  • Program start date of 10/4/2021
  • 6 credits needed to graduate after evaluation of transfer credits
  • Total Tuition agreed to by student of $1,548
  • Registration Fee of $129
  • Total Program Cost of $1,677was for Total Tuition and Total Program cost associated with 6 credits needed to graduate
  • Refund Request Date of 5/6/22
  • Charge date of 4th of the month with 129 paid for Registration (10/4/21) and 7 monthly installments of 129 (4th of NOV- MAY) towards the total tuition ($1,432.00)
  • At time of refund request, student had completed 3 courses, had 1.5 credits in progress, and had not started 1.5 credits
  • Course A is the 1.0 Credit course in progress at time of withdrawal
  • Course B is the .5 credit course in progress at the time if withdrawal
  • CHS has earned $774 in tuition for the 3 courses completed (3x$258)
  • CHS has earned $335.40 in tuition for current 2 courses in progress (Course A and B) based on time-based refund policy of 16 weeks for 1.0 credit course A and 8 weeks for .05 credit course B
  • Total Tuition Earned by CHS is 1109.40 (774 +335.40) where student total paid to CHS less the Enrollment fee is $903 (7 payments of 129)= Student owes CHS $206.40

CHS is confident you will be satisfied with your choice in education. Should you change your mind, CHS will refund your high school tuition according to the following refund policy per the requirements set forth by the Distance Education Accrediting Commission. Written cancellation requests are preferred.

Simply take these steps: Amount you owe
Within 5 calendar days of signing the Enrollment Agreement Full Refund
After 5 calendar days
If CHS is notified of cancellation after five (5) calendar days The student will not be responsible for anymore tuition payments after the date of their withdraw.
  1. A student enrolled in the online general studies diploma program has up to three (3) years from the original date of acceptance to complete his or her program. This contract will cease to be in effect after three years from the original date of acceptance. No requests for refunds will be considered thereafter.
  2. A student enrolled in the online academic studies diploma program has up to four (4) years from the original data of acceptance to complete his or her program. This contract will cease to be in effect after four years from the original date of acceptance. No requests for refunds will be considered thereafter.
  3. A student enrolled in the individual course program has up to one (1) year from the original date of acceptance to complete courses taken individually. This contract will cease to be in effect after one year from the original date of acceptance. No requests for refunds will be considered thereafter.
  4. Students wishing to take extra time above the standard amount for the diploma program may request an extension. This extension will apply to the originally signed enrollment agreement.
*This refund policy is effective of new enrollments on or after January 1, 2020*