Parent Orientation & Resources

Parent involvement and student achievement go hand in hand at Citizens Online High School, so we make it easy for you to be actively involved in your student’s education. This parent orientation provides guidance and gives you a more accurate picture of what your student’s learning experience will be like. It offers a glimpse of Citizens Online High School, which will play a defining role in your student’s life for the next three or four years, and in that sense, is as important to you as it is to your student.

Becoming familiar with the COHS way of learning will make it easier for you to understand some of the challenges, rules and academic demands and will be of practical value to you as a parent.

WHAT YOU CAN DO to Help Your Student Succeed at Citizens Online High School

  1. Complete the Parent Orientation
  2. Become familiar with the Parent-Student Handbook
  3. Work with your student to complete their Best Future Finder
  4. Activate the Parent Mobile App and frequently check your student’s progress
  5. Help your student study and stay organized
  6. Talk with your student EVERY DAY. Show them that what happens at school is important to YOU
  7. Review the Parent Frequently Asked Questions Here’s what OUR PARENTS are asking:

YES! Citizens Online High School is accredited by the Distance Education Accrediting Commission (DEAC) and the Middle States Commission on Higher Education MSCHE). DEAC and MSCHE are recognized as accrediting agencies by the U.S. Department of Education. For details click here. 

YES! Colleges and universities throughout the United States and around the world accept diplomas from Citizens Online High School. Click HERE to see where our graduates have attended college or university. 

YES! As a parent or guardian of a student under the age of 18, you will have full access to your child’s online account at Citizens Online High School.

YES! As a parent or guardian of a student under the age of 18, you can your online account or the Parent Mobile App to view assignments, exams and grades; and communicate with their teachers.

YES! COHS accepts credits from other accredited high schools and homeschool curricula. For details on how to transfer credits from previous schools or a homeschool program, click here. 

YES! The United States Military accepts diplomas from online high schools as long as the schools are fully accredited, like COHS. 


Please use one of the methods below to contact our team!  

Contact Us

Text Us

Monday - Friday 9am EST - 5pm EST

Enrollment/ Student Services
Enrollment - Text "Enroll" to 800-736-4723
Academics - Text "Advisor" to 904-276-1700
Español - Text "Español" to 800-736-4723

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Call Us

Give us a call at 800-736-4723 to ask any question you may have!

Monday - Friday 9am EST - 5pm EST

Email Us

Click on the preferred department below to email them about any questions you may have!

Enrollment/ Student Services

For enrollment, transcripts, payments and scheduling courses email us here at


For academic advising, assignments, Canvas questions or stop and discuss questions email us here at


Para matricularse, transcripciones, pagos o programación, envíenos un correo electrónico

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Parent Testimonial

We didn’t know what to expect from an online high school. I didn’t know if it would be easy to get in touch with the teachers. It was. It was so easy. The communication was stellar all the way through.

Holly Mathis, Parent at Citizens High School

What YOU Can Expect for Your Student at Citizens Online High School

  • An exceptional education at a FULLY ACCREDITED online high school
  • A flexible learning model to let you customize your child’s education and let them learn at their own
  • A wide variety of courses to spark your child’s interests and put them on a path to graduation
  • State-certified faculty to instruct your child and coach them to success
  • Upon graduation, a diploma that is accepted at colleges and universities worldwide
  • Protection from school violence, bullying and health hazards

How to Monitor Your Student’s Progress

  • Navigating the COHS Student Information System – Genius
  • Navigating the COHS Learning Management System – Canvas

If you need help:

You may also ask us a Question Here

Online High School Options

Whether you need a full course path to get an accredited High School diploma, or just want to take some Individual Courses, we have exactly  what you need.  

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Browse our catalog to see over 100 exciting courses you can take for credit  or for fun!


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