Parent Orientation & Resources

PARENT INVOLVEMENT and STUDENT ACHIEVEMENT go hand in hand at Citizens’ High School, so we make it easy for you to be actively involved in your child’s education. This parent orientation provides guidance and gives you a more accurate picture of what your child’s learning experience will be like. It offers a glimpse of Citizens’ High School, which will play a defining role in your child’s life for the next three or four years, and in that sense, is as important to you as it is to your student.

Becoming familiar with the CHS way of learning will make it easier for you to understand some of the challenges, rules
and academic demands and will be of practical value to you as a parent.

WHAT YOU CAN DO to Help Your Student Succeed at Citizens’ High School

  1. Complete the Parent Orientation
  2. Become familiar with the Parent-Student Handbook
  3. Work with your child to complete their Best Future Finder
  4. Activate the Parent Mobile App and frequently check your child’s progress
  5. Help your child study and stay organized
  6. Talk with your child EVERY DAY. Show them that what happens at school is important to YOU
  7. Review the Parent Frequently Asked Questions Here’s what OUR PARENTS are asking:
    1. Is Citizens’ High School a fully accredited high school?
      Answer: YES! Citizens’ High School is accredited by the Distance Education Accrediting Commission (DEAC) and the Middle States Commission on Higher Education MSCHE). DEAC and MSCHE are recognized as accrediting agencies by the U.S. Department of Education. For details
      click here (link to Accreditation Page)
    2. Are Citizens’ High School diplomas accepted at universities?
      Answer: YES! Colleges and universities throughout the United States and around the world accept diplomas from Citizens’ High School. For details on universities that accept CHS diplomas, click here (link to X?)
    3. Will I have a parent account?
      Answer: YES! As a parent or guardian of a student under the age of 18, you will have full access to your child’s online account at Citizens’ High School. For details on setting up the account, click here (link to Enrollment?)
    4. Can I check my child’s academic progress?
      Answer: YES! As a parent or guardian of a student under the age of 18, you can your online account or the Parent Mobile App to view assignments, exams and grades; and communicate with their teachers. For details, click here (link to X?)
    5. Can I transfer credits from another high school?
      Answer: YES! CHS accepts credits from other accredited high schools and homeschool curricula. For details on how to transfer credits from previous schools or a homeschool program, click here (link to Transfer Credits)
    6. Does the military accept online high school diplomas?
      Answer: YES! The United States Military accepts diplomas from online high schools as long as the schools are fully accredited….as CHS is. For details click here


STEP 1: GO TO the Parent Frequently Asked Questions (FAQs link) to find your question and its answer

STEP 2: CONNECT with a Citizens’ High School Professional

Contact Us

Text Us

Monday - Friday 9am EST - 5pm EST

Enrollment/ Student Services
Enrollment - Text "Enroll" to 800-736-4723
Academics - Text "Advisor" to 904-276-1700
Español - Text "Español" to 800-736-4723

Live Chat Us

Click here to start a live chat with us!

Monday - Friday 9am EST - 5pm EST

Call Us

Give us a call at 800-736-4723 to ask any question you may have!

Monday - Friday 9am EST - 5pm EST

Email Us

Click on the preferred department below to email them about any questions you may have!

Enrollment/ Student Services

For enrollment, transcripts, payments and scheduling courses email us here at


For academic advising, assignments, Canvas questions or stop and discuss questions email us here at


Para matricularse, transcripciones, pagos o programación, envíenos un correo electrónico

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Tune in to Citizens' High School Facebook from 3-4pm EST to ask any questions you may have for CHS!


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What YOU Can Expect for Your Student at Citizens’ High School

  • An exceptional education at a FULLY ACCREDITED online high school
  • A flexible learning model to let you customize your child’s education and let them learn at their own
  • A wide variety of courses to spark your child’s interests and put them on a path to graduation
  • State-certified faculty to instruct your child and coach them to success
  • Upon graduation, a diploma that is accepted at colleges and universities worldwide
  • Protection from school violence, bullying and health hazards

How to Monitor Your Student’s Progress

  • Navigating the CHS Student Information System – Genius
  • Navigating the CHS Learning Management System – Canvas
  • Using the PARENT MOBILE APP (link to Parent App)

If you need help:

You may also ask us a Question Here

Online High School Options

Whether you need a full course path to get an accredited High School diploma, or just want to take some Individual Courses, we have exactly  what you need.  

Diploma for a
Better Job

Tired of the same old dead end jobs?  Finally graduate and move  on up!

Diploma to Get
Into College

Prepare yourself  for the next step in your academic journey with our 24 credit hour diploma track . 

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Browse our catalog to see over 100 exciting courses you can take for credit  or for fun!


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