TECHNICAL SUPPORT


Students may use a computer, tablet, or other mobile device to access their courses and review lessons. A computer and software program such as Microsoft Office or Open Office will be necessary to complete required assessments in the courses.

OPERATING SYSTEMS

Windows 7 + Newer

WINDOWS 7 & NEWER

MAC OSX 10.6

MAC OSX 10.6 & NEWER

Linux Chrome OS

LINUX – CHROME OS

SUPPORTED BROWSERS

If your browser does not update automatically, you can download your preferred browser in the browser's download page:

INTERNET EXPLORER & MICROSOFT EDGE

Internet Explorer + Edge

CHROME

Chrome

FIREFOX

Firefox

SAFARI

Safari

Flash is required for recording audio and video in the Canvas Rich Content Editor. Other than these features, Flash is not required to use most areas of Canvas. Please note that some browsers may no longer support Flash.

MOBILE OPERATING SYSTEM NATIVE APP SUPPORT

  • iOS 7 and newer (versions vary by device)
  • Android 4.2 and newer

INTERNET SPEED

  • Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments. Android 4.2 and newer
  • Minimum of 512kbps

SCREEN READERS

  • Macintosh: VoiceOver (latest version for Safari)
  • PC: JAWS (latest version for Internet Explorer)
  • PC: NVDA (latest version for Firefox)
  • There is no screen reader support for Canvas in Chrome

SOFTWARE

Software programs such as Microsoft Office or OpenOffice may be necessary to complete some assessments. Microsoft can be purchased at https://www.office.com or local retailers. OpenOffice works with many operating systems and is free to download – http://www.openoffice.org

AUDIO & RECORDING DEVICE

Speakers or Headphones with microphone capabilities may be necessary to complete some assessments

MEDIA PLAYER

A media player may be necessary to playback recordings and video lessons. Most computers come equipped with a media player. If not, you may download a free media player here – www.real.com

Are You READY TO ENROLL?
If you are ready to enroll now click the enroll button and begin the first step in a new journey for your life.